Why Delivering Quality Roofing Projects is Important to the Contractor
Surprisingly, it is just as nerve-wracking for a roofing contractor as it would be for their prospective client when the time arrives for the quotation to be presented and terms to be agreed upon.
That is to say, if the contractor values every one of their invitations to pitch and deliver the said estimation and deliverables for the project at hand.
There are all sorts of reasons from the roofer’s points of view why it is essential to keep their clients happy.
Here are some pointers for consideration.
Up to 90% if not more of phone calls received for new work is through referrals from either architect, suppliers, or previous clients.
It is vital for the roofing service to be a member of a recognizes and certified organization, one where work quality ethics and references can be quantified.
The old saying that you get what you pay for has never had more relevance than in the building industry.
Unless the contractor is accredited, the customer runs the risk of parting with monies they may not get the kind of value they expected.
The customer has the right to request phone numbers or email addresses of previous clients and visit their websites to view their artistry.
Expecting Accurate Quotations
Both kitchen and bathroom renovations are seen as relatively straightforward projects to give a quote on, but other projects that are more involved would require passed building plans, together with specific design drawings and specs.
Without these documents, it is not possible for the contractor in question to quantify the extent of the materials, time frames or labor involved.
Unless it happens to be a new build, it is near impossible to estimate by the square foot. Additions and renovations are way more expensive per square foot than building from scratch as there tend to be too many unforeseen obstacles and variables along the way.
Design expectation of physical outcome
Among the first questions, a contractor should discuss with their prospective client is what they want the result to look like once completed. Generally, they would like a projection or photo that would provide them with an idea as to what to expect.
Contemporary would have a different meaning to different people. In most cases, a roofing contractor would have to consider the existing theme and surrounding neighborhood when drawing up their plans. However, it’s not something they should assume, but check what the homeowner wants.
Contractors Need to be Upfront and Honest to Save Time Later
Homeowners are often faced with changes to the original quote which results in additional expenses. Unless it got stated in the original brief or contract, the contractors cannot be expected to do work for free. Any extras must be clarified. Communication is key. The client should not be served with an unwelcome surprise at the end of the project.
Knowledgeable of the local building regulations.
This would apply to roof construction too as each local council will have a different set of rules. It is imperative in the interest of everyone concerned that the relevant contractor abides by these rules.
Personality Qualities a Contractor Should Possess
It is said a builder or roof contractor should have a good knowledge of people skills and possess a bit of human psychology to be successful in their trade. It may sound odd to talk about this, but one comes across all kinds of personalities during your working days. Some are sad, some happy, some warm and welcoming, some interested and articulate. Then you get the penny-pinchers and the downright obnoxious and rude folks.
Mutual respect is key to a successful deal. Contractors should not be micromanaged, but get on with their job.
To deliver high-quality work, the clients need to present the roofing company with a budget that would cover any unexpected materials or supplies once its been discovered additional work is required to complete the project. This would save a lot of wasted time, for both parties, and there were be clear guidelines from the word go.
On the other hand, the contractor should not inflate their pricing unnecessarily to match the budget, but present the client with a fair quotation while stressing the fact that they need to make provision for additional costs should the unexpected happen.
Experienced contractors should be able to work out the whole project from beginning to end and base their quotation on their estimate.